Staff Account Management

Staff Account Management

Part-time (20h) | Remote

Do you want to work flexibly? Would you like to join the fastest growing consumer goods industry? Are you reliable and do you want to optimise our company? If so, we want to hear from you! We have room in our team and look forward to motivated employees!

At Signature Products, Customer Success is more than a specific role. Rather, it is an integral part of our company culture and defines the way our customer teams work. As part of the sales team, you will help our customers understand the product, gather feedback, drive customer growth and help take sales processes to the next level! The long-term satisfaction of our customers is your success! As After Sales Manager (m/f/d) in our Sales Team you are a fundamental part of our growth strategy and responsible for maximising our recurring revenue. Through close contact with our existing customers, you actively promote customer loyalty.

German, English

Your tasks

As an After Sales Manager, you are responsible for processing individual orders. You make sure that the customer receives the ordered goods on time.
Continuous improvement of all sales-related processes
Communication with all areas within the company
You renew the contracts of your customers, prepare offers and negotiate prices.
You qualify your customers according to upselling potential, independently conduct product demos and continuously build business relationships
Product-specific advice for our customers
You recognise the challenges of your customers and communicate solutions
You are the first point of contact for your customers for questions regarding invoices and you remind them to pay unpaid invoices.
Calculation, preparation and control of offers in cooperation with our BackOffice
Independent sales talks with owners, managing directors and decision-makers at eye level
Evaluation of customer-specific requirements and internal forwarding to the responsible plant area

Your profile

Knowledge in the area of after sales is desirable
Knowledge of hemp and CBD products is desirable
Independent, structured, reliable and self-reliant Way of working
High load capacity
Communication skills, sociability and discipline
Diligence, ambition, team spirit and the will to succeed
Good knowledge of German and English, both written and spoken
Good MS Office skills

Your benefits

Permanent employment contract
Free time management
Positive working atmosphere with a motivated team
Flat hierarchies
Independent work with short decision-making processes and creative freedom
Get Togethers and Teamevents
Monthly free CBD and hemp products of your choice

Application process

Applying for a job at Signature Products is very straightforward. Simply send your application documents by email to We will then forward them internally to the appropriate department. You should receive a reply from us within the next few days. If your application has convinced us, we would like to get to know you better in a short video call.
Signature Products GmbH
Building the hemp market of tomorrow.
© Signature Products GmbH